Immediate Payment Required Setting eBay

Ask the Readers: Do You Require Immediate Payment?

Dollar Flipper Ask the Reader, eBay Tips 12 Comments

In July, I had a situation where I was stymied by the immediate payment option. I wanted to make sure that I explained why I love this option, and why you should too.

Immediate payment is a setting on eBay listings. It only works on Buy It Now items (sorry auction lovers), and only if they pay full price. I think that immediate payment helps drive actual sales instead of false hope!

I like immediate payment for several reasons, and they’re in the marketing arena. I don’t have data to back this up, but the feelings seem to “ring true.”

Immediate Payment Required Setting eBay

I found this helpful picture on the eBay Forums! Every once in a while it’s not doom and gloom over there.

With mobile becoming more prevalent, we want to have the buyer who buys on a whim. Since those people are part of a growing audience, we want to make it as easy as possible (with no chance for regret).

I don’t know if this is a good thing or a bad thing. I rationalize it by reminding myself that the buyers are adults on the other end of internet, and they aren’t being forced to make these choices. With a good design, the eBay system can help nudge them along (or at least smooth out any possible bumps that would slow the buyer down).

The second reason I want immediate payment in place is definitely more emotional. I hate thinking about possible sales and being disappointed. I dwell on the “potential” sales I could have had but the buyer never paid. It’s a similar feeling to when I’m declining a close offer. What happens if I say “$30” and they say “$27?” Is that $3 worth it?

On top of this, I also feel like immediate payment works like a mesh screen. By requiring immediate payment, the buyer has to have money in their account. This lets me save some mental energy (something I’m sorely short on). When I have an item up with no best offer, a buyer will have to buy it and pay right then if they want the item.

I know this is a generalization, but I feel like if you’re having trouble coming up with $30 to buy a Tommy Hilfiger shirt from me, I’m OK with you not buying it. Who knows, maybe they’ll just buy it from the next guy, but this helps me sleep better at night.

Finally, I’m willing to be flexible. The way I handle this on the fly is much like in my Watch Count post. If a buyer contacts me, I’m willing to change the listing to help the out with the purchase. Because I have immediate payment on as the default, the buyer has to show some initiative by reaching out to me, and this has worked successfully several times in the past!

Immediate payment makes transactions go a little smoother and complete right away. When I hear that cha-ching sound and I see that it was bought for full price, I know that I can ship right away because the cash is on hand!

Image Credit: eBay Forums

Do you require immediate payment on your listings?

Comments 12

  1. I’m curious why anyone wouldn’t have that feature turned on. If they’re not sure, they can add the item to cart. If they are sure, they need to pay right away.

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      Author

      That’s a great point. There’s really no negative to it. If someone would like you to change it, they can just shoot you a message.

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      Author

      I wish it was automatic. It seems like a no brainier for eBay to keep it on by default, but sometimes I find myself having to re-check the box!

  2. Okay, I’ll comment as to why I don’t use it. I sell flatware. Lots of flatware. Sometimes people buy more than one piece from me. I may be wrong about this…or still working with outdated info…but I want them to be able to combine their purchase. Now maybe the shopping cart has done away with this…and works with Immediate Payment at this point..I’ve never tested it.
    I’m just explaining why I’ve gotten into the habit of NOT clicking the box.
    I know I could use it on my other non-flatware listings. So I think it comes down to the fact that I rarely have a buyer who doesn’t pay. Not sure why but it’s not really an issue for me. Maybe if it was, I’d think about it more. lol

    1. Post
      Author

      That’s a really good reason! I think that buyers don’t know about the cart system, just like the sellers don’t either. I had a great experience with Global Shipping Program and a buyer combining shipping using a cart. But until it’s more widely used, you may want to keep it status quo until you can be sure.0

  3. i use immediate payment like you do right down to the last word 😀

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      Author
  4. I use immediate payment also. Buyers want immediate shipment, I want immediate payment. Although I don’t think of the money I get for a sale as “mine” until the buyer gets the item. Then I can breathe….and say a prayer that they don’t want to return.

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      Author

      I put enough buffers in place where I wouldn’t be scrambling for the money for a return. I have $200 in purchase most times and we re-allocate money into our HVAC/furnace/water heater funds. I could always pull from there if a big ticket item came up!

  5. I have immediate payment on everything that’s listed as a BIN. I haven’t had to file a NPB in…well I can’t remember how long it’s been. 🙂

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      Author

      I get a few mostly on offers, but I just let it slide and re-list it. I’d rather a buyer not pay than bring up issues after they receive it!

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